
CAN I RETURN ITEMS I’VE BOUGHT ON SALE?
Yes, your order can be returned within 60 days after it landed on your doorstep. Find out more on returning goods in our return policy here.
HOW DO I RECEIVE AND REDEEM MY 10% OFF SIGN UP COUPON?
By signing up to our newsletter, you will receive a 10%off promo code for your first purchase. The code will be sent to you via email to the email address you used when you registered. In this email, the terms & conditions of the use of the code are detailed.
The 10%off code can be redeemed once in the Tommy Hilfiger e-shop.
In case your discount coupon cannot be applied please note that:
You can only use your coupon in the official Tommy Hilfiger e-shop in which you subscribed.
The coupon cannot be used on discounted items or in conjunction with other offers.
The coupon is not refundable & not exchangeable for money.
The coupon is only reactivated if the order is returned in full and not partially.
It is also good to know that:
You can enter your code in the "Enter Discount Code" field and then click "Apply Coupon" at check out.
You can only use one promo code per order (unless otherwise stated).
HOW CAN I RECEIVE AND REDEEM MY TOMMY HILFIGER CLUB 10% OFF MEMBERSHIP COUPON?
Become a Hilfiger Club member at one of our stores and enjoy 10% off on your first purchase.
The 10% off code can be redeemed once, in the e-shop or in any Tommy Hilfiger store (excluding Outlet stores) on non-discounted items. To find the nearest retail store that is convenient for you click here.
HOW DO I RECEIVE AND REDEEM MY BIRTHDAY COUPON?
Hilfiger Club members who have filled in their birthday date (when registering instore) will receive a birthday gift of 20% off their next purchase via email. You can only use the 20%off for your birthday instore (excluding Outlet stores) for the purchase of non-discounted items. To find the nearest retail store that is convenient for you click here.
OTHER TYPES OF COUPONS
The redemption conditions for other types of coupons are stated each time in the e-mail in which they are sent.
WHAT CAN I DO IF THE PROMO CODE DOES NOT APPLY TO MY ORDER?
The main reason for a promo code not applying to an item is that the item is on sale (or another promotion is running from which the promo code can be excluded).
It is also possible that the code has expired. In this case it cannot be used or replaced.
If you believe there is another problem with your promo code, please contact Tommy Hilfiger customer service here and an agent will assist you.